We have ONE objective:
To exceed YOUR goals and expectations
The award-winning REACH™ Platform has been proven to acquire, retain and reactivate your customers. Best of all, our scientific Recruit & Retain methodology increases customer lifetime value for any audience and industry. It’s easy to implement and provides an average 13X ROI for our clients.
We Design. You Approve. We Deliver.
Revenue-Focused-Results
We’ve strategically-developed and executed programs – from credit card sign-ups to product launches, from increasing hotel bookings to reviving established brands, from driving online traffic to brick & mortar visits – that exceeded all client expectations.
New Customer Acquisition
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Over 96K+ new engaged customers
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64% incremental product sales
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1.25M+ minutes spent online
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$3.26M+ in earned media value
Player Loyalty & Retentions
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Over 64K+ total property visits
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Almost 12K brick & mortar visits
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$1.2M+ net incremental revenue
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$15.2M+ in earned media revenue
Reactivation of Lapsed Customers
- 19K+ unique brick & mortar visits
- $1.7M+ net incremental revenue
- $740K+ in earned media value
25th Anniversary Celebration
- 25K+ brick & mortar visits
- 2.5K+ reactivated customers
- $600K+ net revenue
- Single largest Wednesday night in company history
- $2.16M+ in earned media value
Increase Mobile App Download & Usage
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26% increase in new downloads
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2.5K+participants at “Mobile App Only” event
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More logins during 30-day promotion than previous 3 years
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$65K+ in earned media value
Eliminate OTA Fees with Direct Bookings
- 1.4K+ incremental hotel nights booked
- Produced significant incremental revenue & fee savings
- Property’s single most successful hotel promo
Daily Engagement with NFL Regular Season
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$1.5M increase in YOY customer spend
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+20% increase in overall bottom-line revenue
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$2M+ in earned media value
Credit Card Application Drive
- Cold database, with 6th attempted target
- 52K site visits
- 11K+ applications completed
- $143K+ earned media value
New Customer Acquisition
-
Over 96K+ new engaged customers
-
64% incremental product sales
-
1.25M+ minutes spent online
-
$3.26M+ in earned media value
Player Loyalty & Retentions
-
Over 64K+ total property visits
-
Almost 12K brick & mortar visits
-
$1.2M+ net incremental revenue
-
$15.2M+ in earned media revenue
Reactivation of Lapsed Customers
- 19K+ unique brick & mortar visits
- $1.7M+ net incremental revenue
- $740K+ in earned media value
25th Anniversary Celebration
- 25K+ brick & mortar visits
- 2.5K+ reactivated customers
- $600K+ net revenue
- Single largest Wednesday night in company history
- $2.16M+ in earned media value
Increase Mobile App Download & Usage
-
26% increase in new downloads
-
2.5K+participants at “Mobile App Only” event
-
More logins during 30-day promotion than previous 3 years
-
$65K+ in earned media value
Eliminate OTA Fees with Direct Bookings
- 1.4K+ incremental hotel nights booked
- Produced significant incremental revenue & fee savings
- Property’s single most successful hotel promo
Daily Engagement with NFL Regular Season
-
$1.5M increase in YOY customer spend
-
+20% increase in overall bottom-line revenue
-
$2M+ in earned media value
Credit Card Application Drive
- Cold database, with 6th attempted target
- 52K site visits
- 11K+ applications completed
- $143K+ earned media value
Recruit & Retain vs Catch & Release
Easy to answer. Difficult to achieve.
Our interactive REACH™ platform creates an enduring connection and bond. Our scientific approach utilizes tested marketing techniques – including behavioral and economic psychology – that directly leads to higher participation, retention, loyalty and conversion.
The Engaged Nation “Recruit & Retain” Methodology is as easy as 1-2-3
1) RECRUIT
RECRUIT participants with more than 50 gamified earning activities — from edutaining quizzes and trivia, to instant win and arcade-style games.
2) REWARD
REWARD users for their engagement as they earn and win free virtual currency, drawing entries and instant rewards in exchange for a very valuable investment — their time and participation.
3) RETAIN
ACTIVATE participants by driving them to complete a desired outcome…then RETAIN them with continuous digital engagement and nurturing.
One Size Does Not Fit All
Our proprietary REACH™ martech platform configures to your specific goals and needs and converts digital engagement into meaningful and measurable KPIs:
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- Drives new customer acquisition, retention and/or reactivation
- Effectively engages customers
- Creates or enhances brand awareness
- Drives message understanding and retention
- Generates incremental income
- Increases customer lifetime value
