Engaged Nation — The Authority on Digital Customer Engagement
Press Release Las Vegas, NV · October 2026

Engaged Nation Announces Suite of Digital Marketing & Promotional Tools –
ENGAGE On Demand SAAS & Managed Services

It’s the culmination of a year-long evolution of the 15-year-old, award-winning Vegas-based digital marketing company.

Las Vegas, NEVADA (October 2026) – Engaged Nation, one of the leaders in digital customer engagement, announces today the culmination of over 12 months of technical advances to their award-winning digital engagement platform, formerly known as REACH.

ENGAGE On Demand is a combination of PROMO On Demand, CAMPAIGN On Demand, TEAM On Demand, SMS On Demand and EMAIL On Demand – a full suite of digital customer and employee engagement tools that combine an SAAS subscription platform with managed email and SMS services. It allows companies to directly target and engage their customers across all mediums, through a single provider, reducing time and costs.

“We couldn’t be more excited about the technological and user experience advances we’ve made over the last 12 months. What started as a project to digitize promotions on Carnival Cruise Lines’ casinos at sea, has culminated in a complete overhaul in our platform and services,” said Michael Paulos, President of Engaged Nation. “With a single call, casinos across the country can have all the tools they need to completely engage their players with promotions, emails and SMS, while increasing on-floor play and overall property visitation.”

As mentioned, there are five key products that make up ENGAGE On Demand. Customers can choose which of them best suits their needs and subscribe.

  • PROMO On Demand
  • CAMPAIGN On Demand
  • TEAM On Demand
  • SMS On Demand
  • EMAIL On Demand
ENGAGE On Demand product suite: PROMO, CAMPAIGN, EMAIL & SMS, and TEAM On Demand View full size

PROMO On Demand

PROMO On Demand allows a single person to set up an employee-controlled gamified promotion in under five minutes. Simply choose a game, set the prize values and launch. Customers play on a property-controlled tablet that can be used anywhere on the casino floor. This eliminates lost time at slots and tables, plus the need for costly physical props. Games can be cast onto the casino’s existing monitors throughout the floor.

CAMPAIGN On Demand

CAMPAIGN On Demand lets the property use gamification through email and SMS to target their players, invite them to participate and drive property visits. A campaign can be as simple as a single e-blast or one over time that has multiple touch points and triggers, depending on how the player interacts. COD also includes insured contests Million Dollar Pro Pick ’Em, Million Dollar March Mania, $100,000 Big Game Challenge, and others.

EMAIL & SMS On Demand

EMAIL On Demand and SMS On Demand are two of the only 100% gaming-compliant services available. Emails and text messages are not blocked or flagged because of offers and other gaming-specific content.

TEAM On Demand

TEAM On Demand takes all the above elements and repurposes them to focus specifically on engaging and educating front- and back-of-house employees in a fun and measurable way.

Because of the redesign and simplification of the UI, set-up and execution only take a few days – a major improvement in time to market and complexity mandated by Paulos during the product’s development.

“Time to market and complexity in execution had to be overhauled and the team absolutely delivered. Not only is launching an on-floor promotion or gamified campaign down to just minutes, but customers are able to do almost everything themselves with the cloud-based software. Of course, we’re always ready to help with our managed services subscription as well,” added Paulos.

Lastly, in addition to the UI and other technical advancements, Engaged Nation has improved the quality and overall visual appeal of the games in their library, including fresh new games added monthly.

“You can’t have a major leap forward in your platform and services and not improve the game experience,” added Paulos. “From overall game play to new games, to the quality of the graphics, we are transforming the player experience. ‘Beautification’ and creating is always the most fun we get to have.”

Engaged Nation is in the process of transitioning their “legacy” clients to the new system and should be finished by the end of the year, with new clients choosing their services every day.

Bring ENGAGE On Demand to your property

Let's Talk