Client Services Specialist

Location: United States, Nevada, Las Vegas
Creation date: 2019-06-21

Job Overview

This position is responsible for interacting with clients on site, coaching and assisting them in the decision making required to launch our gamified digital marketing platform. The successful candidate is committed to ensuring a fun and engaging onboarding experience for new clients at all levels of seniority, from frontline to senior management.

About Engaged Nation

Since 2008, our fast-growing company has helped build some of the most successful
web-based marketing programs for the casino gaming industry. Our fun and exciting online
gamification platform enhances customer engagement, acquisition, retention, and spend by
embedding either into our client’s website or hosted as a standalone promotion. In our patent –
pending model, customers can earn free virtual currency and claim vouchers to drive customers
from the website into a client’s brick and mortar property for reward redemption. Our  -latform  has
a proven track record to increase financial performance and increased property visits for our
clients. The team collectively has designed award-winning programs, ranging from small
corporations up to Fortune 500 multinational businesses.

Responsibilities and Duties

  • Use outstanding communication skills to cultivate strong relationships with clients’ team members
  • Guide clients in making the financial decisions necessary to implement the program based upon the program outline provided to you
  • Document client decisions and communicate them to all client and internal stakeholders
  • Assist clients in developing program implementation process and procedures
  • Prepare for and train client team members on the administration of the program
  • Give presentations about the program to client team members
  • Continuously strive to improve the onboarding tools and processes

Qualifications

  • Ability and willingness to travel frequently and on short notice
  • Detail-oriented and creative problem-solving skills
  • Confident public speaking skills
  • Outgoing and friendly
  • Patient and persistent in presentations and training sessions
  • Proficient in Microsoft Office products
  • Ability to learn and master other technologies as needed
  • Writing skills a plus
  • Minimum five years of experience in marketing with a minimum two years in casino marketing management
  • A thorough understanding of casino marketing principles and operations is required to be successful in this position.

Benefits

  • Medical, Dental and Vision

Jr. Database Admin

Location: United States, Nevada, Las Vegas
Creation date: 2019-09-23

Job Overview

We are looking for a Database Administrator (DBA) who has previous experience working with databases, structures and their data. the expertise and appetite for building fun and highly interactive interfaces within an innovative and fast growing gamified marketing company. If you love to solve problems and thrive in an exciting fast-paced environment, we are looking for you!

The primary responsibility of this MySQL Database Administrator position is to manage and maintain several existing databases, as well as data import and troubleshooting problems as they arise. You must be a self-starter, proactively monitoring performance and availability of MySQL instances within the enterprise. You must communicate well with others to ensure consistency and continuity of operations, as well as providing knowledge transfer with developers, reporting agents and managers working with MySQL. Additional responsibilities include security management, assisting and serving as a resource for developers and will be involved with SDLC tasks.

About Engaged Nation

Since 2008, our fast-growing company has helped build some of the most successful
web-based marketing programs for the casino gaming industry. Our fun and exciting online
gamification platform enhances customer engagement, acquisition, retention, and spend by
embedding either into our client’s website or hosted as a standalone promotion. In our patent –
pending model, customers can earn free virtual currency and claim vouchers to drive customers
from the website into a client’s brick and mortar property for reward redemption. Our  -latform  has
a proven track record to increase financial performance and increased property visits for our
clients. The team collectively has designed award-winning programs, ranging from small
corporations up to Fortune 500 multinational businesses.

Requirements

  • Monitor databases
  • Monitor scheduled jobs
  • Help import and load database data on a daily basis
  • Write new reports on existing database data
  • Resolve and troubleshoot MySQL issues
  • Optimize database performance, health, resource use, and physical implementations of databases.
  • Analyze PR’s from the development team and provide input on improvements to their queries to optimize performance
  • Identify and communicate other performance improvement opportunities
  • Perform database and application deployments, perform environment refreshes as requested
  • Create and maintain documentation of new processes and system implementations
  • Provide general knowledge sharing with the other team members
  • Continually seek training and ongoing learning opportunities for MySQL and related technologies, within the constraint of available time
  • Provide recommendations to better meet best practices and continually seek to improve the environment
  • Use our ticket management system for assigned tasks and to log time on projects

Requirements For Position

  • A strong knowledge in Microsoft Excel and how to manipulate and clean that data prior to final import into the database
  • General knowledge of database management concepts and principles
  • Ability to install, maintain, modify, and upgrade database software on your local computer
  • Adept at following detailed written instructions
  • Must be able to work within the guidance and regulation of an enterprise change management process
  • Ability to learn new programs and technologies quickly
  • Ability to learn our existing database structure quickly and understand the rules and restrictions of how data is stored
  • Able to be highly detail oriented and organized
  • Must be highly motivated, works well both independently and collaboratively
  • Willing to take ownership of tasks through completion
  • Possesses excellent communication skills, both oral and written. Able to work with managers and developers
  • Excellent time management skills with the ability to multi-task, prioritize, and work in a fast-paced environment in order to meet assigned deadlines

Qualifications

  • Bachelor’s degree in Computer Science or equivalent technical job experience
  • Minimum of 3 years of experience with architecture, installation, configuration, configuration and SQL tuning, troubleshooting and administration of MySQL required
  • Expertise in complex queries
  • Strong knowledge of replication, relational database modeling and design skills a plus
  • Management of MySQL instances (incl: backup/restore methodologies, etc.) is a plus
  • Experience working with MySQL Workbench is a plus
  • Experience working with dbForge Studio is a plus
  • Experience working with AWS is a plus

Benefits

  • Medical, Dental and Vision and Paid Holidays

VP of Sales

Location: United States, Nevada, Las Vegas
Creation date: 2019-10-02

Job Overview

Are you a Sales Executive with experience building relationships and closing
business with Casino Marketing Executives? Do you love working in an
entrepreneurial culture with unlimited upside? Engaged Nation (EN) is an
award-winning digital engagement marketing firm. It provides web-based
incentive programs that engage users online to deliver the desired
outcome—from a short-term goal of driving a brick-and-mortar retail visit to
enhancing lifetime customer value.

About Engaged Nation

Since 2008, our fast-growing company has helped build some of the most successful web-based marketing programs for the casino gaming industry. Our fun and exciting online gamification platform enhances customer engagement, acquisition, retention, and spend by embedding either into our client’s website or hosted as a standalone promotion. In our patent–pending model, customers can earn free virtual currency and claim vouchers to drive customers from the website into a client’s brick and mortar property for reward redemption. Our platform has a proven track record to increase financial performance and increased property visits for our clients. The team collectively has designed award-winning programs, ranging from small corporations up to Fortune 500 multinational businesses.

Responsibilities

  • Generate and qualify new sales opportunities.
  • Maintain a high level of daily, weekly, and monthly prospecting activities including cold and referral calls.
  • Develop and execute sales plans and account penetration strategies.
  • Apply knowledge of Company products to show how prospects can overcome business pain points.
  • Deliver a steady stream of qualified leads to meet quarterly quotas and fill the field sales pipeline.
  • Track and document prospecting activities and opportunity qualification notes.

Qualifications

  • Must have a high aptitude for learning and must be self-driven in a high opportunity environment.
  • Ability to articulate and personalize the value proposition of the software solution to executive level stakeholders.
  • History of consistent over-achievement of sales quotas.
  • Proven experience penetrating at the executive level (CEO, CMO CIO, VP, and Director level).
  • Expertise selling to Casino and Tribal Casino Companies.
  • Excellent written/verbal communication skills.
  • Strong problem-solving skills.
  • A motivated, driven and self-starting attitude.
  • Ability to work in a fast-paced, team environment
  • Ability to multi-task, take initiative, prioritize, and manage time effectively
  • Minimum 1-2 years of successful experience in a lead generation role.
  • Focus on Softwares sales a plus.
  • 4-year college degree preferred

Benefits

  • Medical, Dental, Vision, Paid Holidays and PTO program